Privacy Policy

1. Information We Collect

Philippines Cuisine Tours ("we," "our," or "us") collects information to provide better culinary tourism services. We collect:

• Personal Information: Name, email, phone number, dietary restrictions when you book tours or cooking classes
• Tour Preferences: Food preferences, allergies, special dietary requirements
• Payment Information: Billing details for tour bookings (processed securely through third-party payment processors)
• Communication Data: Messages, feedback, and reviews you send us
• Technical Information: IP address, browser type, device information for website optimization

2. How We Use Your Information

We use your information to:

• Process and confirm your food tour and cooking class bookings
• Customize culinary experiences based on your dietary preferences and restrictions
• Send booking confirmations, tour updates, and important safety information
• Provide customer support and respond to inquiries
• Improve our services and develop new culinary experiences
• Send marketing communications (with your consent)
• Comply with legal obligations and ensure safety during food activities

3. Information Sharing

We share your information only when necessary:

• Tour Partners: Local restaurants, chefs, and food venues to prepare for your visits
• Service Providers: Payment processors, booking platforms, and email services
• Safety Requirements: Emergency contacts if needed during food tours
• Legal Compliance: When required by Philippine law or to protect rights and safety

We never sell your personal information to third parties.

4. Food Safety & Health Information

For your safety during culinary experiences:

• We collect information about food allergies and dietary restrictions
• This information is shared with our partner restaurants and cooking instructors
• We maintain records of dietary requirements for emergency purposes
• Medical information is handled with extra care and confidentiality

5. Data Security

We implement appropriate security measures to protect your information:

• Secure SSL encryption for all data transmission
• Regular security audits and updates
• Restricted access to personal information
• Secure payment processing through certified providers

6. Your Rights

Under Philippine data protection laws, you have the right to:

• Access your personal information we hold
• Correct inaccurate or incomplete data
• Request deletion of your personal information
• Object to processing of your information
• Withdraw consent for marketing communications
• Receive a copy of your data in a portable format

7. Cookies and Tracking

Our website uses cookies to improve your experience:

• Essential cookies for website functionality
• Analytics cookies to understand website usage
• Marketing cookies for personalized content (with consent)

You can manage cookie preferences through your browser settings.

8. International Transfers

As we serve international visitors to the Philippines, your information may be transferred to countries outside the Philippines for processing. We ensure adequate protection through appropriate safeguards.

9. Retention Period

We retain your information for:

• Booking information: 7 years for tax and legal compliance
• Marketing data: Until you withdraw consent
• Safety records: 5 years for insurance purposes
• Website analytics: 2 years for service improvement

10. Contact Us

For any privacy-related questions or to exercise your rights:

• Email: privacy@philippinescuisinetours.ph
• Phone: +63 2 7777 8888
• Address: Philippines Cuisine Tours, Bonifacio Global City, Taguig City, Metro Manila

11. Changes to Privacy Policy

We may update this privacy policy periodically. Changes will be posted on our website with the updated date. Continued use of our services indicates acceptance of the updated policy.